We would like to point out that delivery before Christmas is essential and hope you can offer us that guarantee.
我们想指出圣诞节前交货很重要并希望贵方能就此向我们作出保证。
She tried to explain the situation, saying 'It's only me', but it was too late.
她说了声“是我,别怕!”然后想进行一番解释,但已来不及了。